OEM / ODM Customization Service
Your Step-by-Step Guide to Working With Us
Welcome to Our Customization Service
Whether you are looking to brand an existing product line (OEM) or bring a completely original concept to life (ODM), our team is ready to support you at every stage. With years of experience in vape product manufacturing, we provide flexible, end-to-end customization solutions tailored to your brand's needs and market demands.
Please review the process guides below to understand how we work, what to prepare at each stage, and how to get started. We look forward to building a successful partnership with you.
OEM vs. ODM - What's the Difference?
- OEM (Original Equipment Manufacturing): You select from our existing product range. We manufacture according to your brand specifications - including logo, packaging, color, and labeling. Samples are provided for testing before mass production begins.
- ODM (Original Design Manufacturing): You bring your own creative concept or design idea. Our R&D and engineering team will develop a fully customized product from scratch - including structural design, mold development, flavor selection, and brand identity - according to your vision.
Both paths follow a structured process to ensure quality, efficiency, and full alignment with your brand expectations.
OEM Cooperation Process (8 Steps)
The OEM route is ideal for brands that want a fast, proven go-to-market path. You choose a product we already manufacture, and we customize it to carry your brand identity. Here is how the process works:
|
Stage |
Step |
Description |
|
Step 1 |
Contact Us |
Reach out to our sales team via email, WhatsApp, or the inquiry form on our website. Tell us about your target market, desired product type, estimated order quantity, and any branding requirements you have in mind. The more details you share, the faster we can tailor a proposal. |
|
Step 2 |
Sample Payment |
Samples are available for evaluation before you commit to a bulk order. While the product samples themselves are provided free of charge, the shipping cost is covered by the buyer. Once payment is confirmed, we dispatch samples promptly. |
|
Step 3 |
Sample Testing |
Upon receiving the samples, please carry out your own quality evaluation - performance, taste, hardware, and packaging. Your feedback at this stage directly shapes the final product. We encourage you to test thoroughly and communicate any adjustments. |
|
Step 4 |
Confirm Order |
After sample approval, we finalize the order details together: quantity, artwork and logo design, bulk packaging style, display box, individual unit packaging, and any regulatory compliance labeling required for your target market. |
|
Step 5 |
Pay Deposit (50%) |
Once all order specifications are confirmed and the proofing artwork is approved, a 50% deposit of the total invoice value is required to initiate production. This deposit secures your production slot. |
|
Step 6 |
Mass Production |
Full-scale manufacturing begins immediately after the deposit is received. Our QC team monitors production at each stage to ensure every unit meets the agreed specifications. Lead time will be communicated clearly at order confirmation. |
|
Step 7 |
Pay Balance (50%) |
Before shipment, the remaining 50% balance is due. Upon receipt of the final payment, we conduct a final inspection and prepare the goods for dispatch. |
|
Step 8 |
Product Delivery |
Your finished products are carefully packed and shipped via your preferred logistics method (sea freight, air freight, or express courier). We provide full shipping documentation, tracking information, and after-sales support. |
ODM Cooperation Process (9 Steps)
The ODM route gives you full creative control over a brand-new product. Our experienced design and engineering team collaborates closely with you from concept to delivery. Here is a step-by-step walkthrough:
|
Stage |
Step |
Description |
|
Step 1 |
Creative Consultation |
Share your concept, inspiration, target consumer profile, and market positioning. You may submit sketches, reference images, benchmark products, or a written brief. There are no limits on creativity - we are here to listen and advise. |
|
Step 2 |
Design Proposal |
Our design team prepares a full design proposal including product structure, appearance renderings, brand identity integration (logo, color scheme, typography), and packaging concept. We refine the proposal through rounds of feedback until it matches your vision. |
|
Step 3 |
Confirm Order |
With the design approved, we formalize the order scope: quantity commitment, packaging hierarchy (individual unit, display box, master carton), branding assets, compliance labeling, and delivery timeline. |
|
Step 4 |
Pay Deposit (50%) |
A 50% deposit of the total project value is required to officially launch the development phase. This covers tooling and mold preparation, material sourcing, and initial engineering work. |
|
Step 5 |
Flavor Selection |
For vape products, our flavor lab offers a wide range of formulations. You will be invited to test multiple flavor profiles and select those best suited to your target audience. Custom flavor development is also available upon request. |
|
Step 6 |
Shell Mold Development |
Our tooling team fabricates the physical molds and prototypes the product casing and structural components. You will receive prototype samples for structural review and approval before we commit to final tooling. |
|
Step 7 |
Pay Balance (50%) |
Upon successful prototype approval and finalization of all product parameters, the remaining 50% balance is payable before mass production commences. |
|
Step 8 |
Mass Production |
Full-volume production begins with continuous quality monitoring. Each production batch undergoes rigorous in-process inspection to guarantee consistency in appearance, performance, and safety. |
|
Step 9 |
Product Delivery |
Completed goods undergo a final quality audit before packing. We ship via your preferred freight method and provide full documentation: packing list, commercial invoice, certificate of origin, and relevant compliance certificates. |
How to Reach Us
Getting started is simple. Contact our business development team through any of the channels below and we will respond within 24 hours on business days.
|
Channel |
Details |
|
|
elsa@joylifevape.com |
|
WhatsApp / WeChat |
+8613430722868 |
|
Website Inquiry Form |
https://www.joylifevape.com/ |
|
Business Hours |
Monday – Friday, 09:00 – 18:00 (GMT+8) |
Frequently Asked Questions
Q: What is the minimum order quantity (MOQ)?
A: MOQ varies by product type and customization level. For standard OEM orders it is typically 1,000–5,000 units. For ODM projects requiring new molds, MOQ may be higher. Please contact us for a specific quote.
Q: How long does the whole process take?
A: OEM orders generally take 15–25 business days after deposit and artwork approval. ODM projects involving new mold development typically take 30–45 business days depending on complexity.
Q: Can I request a private label design service?
A: Yes. Our in-house design team can create packaging and branding artwork for an additional fee, or you may supply print-ready files. We will confirm technical specifications (bleed, DPI, color mode) upon order confirmation.
Q: What quality certifications do your products hold?
A: Our products are manufactured to international quality standards. Relevant compliance documentation (e.g., CE, RoHS, MSDS) is available upon request for specific product lines and destination markets.
Q: Can I make changes after the order is confirmed?
A: Minor adjustments may be accommodated before production starts. Significant changes after deposit payment may incur additional tooling or setup costs. We recommend finalizing all details before order confirmation.
Let's Build Something Great Together
We believe that every great brand starts with a great product. Whether you are launching your first SKU or expanding an established line, our OEM and ODM services give you the manufacturing backbone and creative support to stand out in the market.
Reach out today - our team is ready to walk you through the options, provide a no-obligation quote, and help you take the first step toward your custom product.
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